Thursday, February 23, 2012

"I am a Government Agency. I understand the value of Gov2.0 services. I want to improve the quality of my interactions with SMEs by securely combining our own and third party datasets in an innovative way. I want to offer those services in compliance with relevant policies."

Your objectives

I want to support SME development by:

  • Making government data sets widely available online to SME's.
  • Simplifying government interactions with SME's by making services available online.

I want to:

  • Increase citizen engagement and collaboration in making policy and providing services.
  • Tap into the local ecosystem of software developers to deliver government services online.
Our solution - Ozone Central™for Government
  • Ozone Central™for Government allows you to create online government services for SME's, such as business registration, license renewal and tax payment services.
  • The services can use either your government data or combine them with third party data sets.
  • Through our network, we give you access to a wide range of third party developers who can deliver services on your behalf.
  • You can also develop government services using your own resources and pre-built development and test environments on the cloud.
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How will we make this happen?
  • Identification of the right government services
    • We help you selecting the right set of government services.
    • We provide access to Microsoft’s global network of over 8.5 million software developers and the government applications they have built.
    • We offer pre-built development and test environments on the cloud for your internal application developers.
  • Bundling, integrating and managing business services
    • We create an online one-stop-shop with government services for SMEs with connectivity to identity and audit control systems.
    • We provide you security and controls tools for protecting data and enables auditing and traceability of services.
    • We ensure integration into your customer service systems.
    • We support massive scale on a cloud platform with no Capex.
    • We automatically scale up and down in response to performance metrics.
  • Service support
    • We support policy planning.
    • We provide interactive monitoring & controlling to enhance customer service.
    • We provide you the flexibility to trial new services, scale-up successful services and turn-off unsuccessful services.
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How can SMEs benefit from this solution?
  • They have a single provider for all government services online.
  • They have access to a wide range of relevant government services, previously time-consuming and requiring interaction with multiple agencies.
  • It is easy to sign up: 3-click process, no installation needed.
  • They can configure and control the government services themselves, no IT needed.
  • Customer support is available online.
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